Elorien Poster Bed

Yes. This product required assembly.
Assembly Instructions (SKU-VHBRBD012)

Why some products require assembly
To ensure your furniture reaches you safely and without damage, certain products are shipped in a knock-down or semi-knocked-down format. Large, fully assembled pieces can get damaged during transport or may not fit through staircases, lifts, or standard doorways. Shipping in parts allows us to protect the product, maintain structural stability during logistics, and ensure a smoother, hassle-free delivery experience.

What this means for you
If the product requires assembly, you will see a clear note on the product page. The item will arrive securely packed with all necessary hardware—screws, fittings, and accessories—along with an easy-to-understand graphical assembly instruction PDF.

How assembly can be done
You have two options:

Self-Assembly
• The package includes all fittings and tools required.
• You will receive a simple, illustrated assembly manual (PDF).
• No advanced skill is needed; most customers can complete the setup in 15–30 minutes depending on the product.

White-Glove Delivery & Installation
• When you select White-Glove Delivery at checkout, our professional team will visit your home.
• They will unpack, assemble, position, and ensure the product is perfectly installed.
• Ideal for customers who prefer a seamless and fully assisted experience.
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Delivery Method.

Keep away from direct sunlight:
Prolonged exposure to harsh sunlight can cause fading, drying, and surface cracks. Place furniture in shaded areas or use curtains/sheers to diffuse light.

Protect from heat and moisture:
Always use coasters, heat-resistant mats, and table runners under hot dishes, mugs, or planters. Moisture rings and heat marks can permanently damage the wood surface.

Clean gently and regularly:
Dust the furniture with a soft microfiber cloth. For deeper cleaning, use a slightly damp cloth and wipe dry immediately. Avoid harsh chemicals, bleaching agents, or alcohol-based cleaners as they can strip the finish.

Maintain stable room humidity:
Wood naturally expands and contracts with weather changes. Extremely dry or humid environments can cause warping or minor cracks. Use a humidifier/dehumidifier when needed to maintain balance.

Wipe spills immediately:
Do not let water, juices, oils, or any liquids sit on the surface. Wipe
instantly to prevent stains, swelling, or damage to the veneer/wood.

Use felt pads and protective layers:
Place felt pads under lamps, décor pieces, or showpieces to avoid scratches.
When writing or doing craft work, use mats or protective sheets.

Avoid dragging furniture:
Dragging can weaken joints, scratch floors, and damage legs. Always lift the furniture properly while moving it from one place to another.

Reapply polish or wax occasionally:
Depending on usage, polish the furniture every 6–12 months using wood-safe wax or polish recommended for the finish. This preserves shine and adds a protective layer.

Protect from extreme temperatures:
Keep furniture away from direct AC airflow, heaters, or radiators. Sudden temperature fluctuations can cause wood to shrink, swell, or warp.

Check and tighten fittings periodically:
For products with assembly hardware, lightly tighten screws, bolts, or joints every few months to maintain structural stability and avoid loosening over time.

Use soft materials for cleaning décor on shelves:
When rearranging décor items, always lift and place them gently instead of sliding to avoid micro-scratches.

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Furniture Care & Maintenance Guidelines

Shipping

• All products are packed using industry-grade protective materials to ensure safe delivery.
• Depending on the product type, items may be shipped fully assembled or in a semi–knocked-down
  format to prevent transit damage.
• Tracking details will be shared with you as soon as the order is dispatched.
• Delivery timelines vary based on your location and the type of product ordered.
• If the product requires assembly, it will be clearly mentioned on the product page.

Returns

• Returns apply only to ready-to-ship products.
• Accepted only for transit damage or wrong product delivered.
• Must be reported within 24 hours with:
• Full unboxing video
• Clear photos
• Product must be in original packaging.
• Custom-made products are non-returnable.

Refunds

• Approved returns are refunded as store credit (valid for 6 months).
• No cash/card refunds.
• Cash refund only if Vilaav Homes cancels the order.

Cancellations

• Orders can be cancelled within 5 hours by emailing
  support@vilaavhomes.com.
• A 70% cancellation fee applies.
• Remaining 30% is issued as store credit.
• After 5 hours, no cancellations allowed.
• Custom orders cannot be cancelled once design/production starts.

Replacements

• Only replacement parts are provided for genuine defects.
• Defective part must be shipped back by the customer.
• No full product replacements.

Not Eligible for Return

• Missing original packaging
• Customer damage/assembly issues
• Natural wood variations or minor marks
• Complaints after 24 hours
• Used/altered products
• Discounted/clearance items (unless transit damage)

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Return, Refund & Cancellation Policy
Shipping & Delivery Policy

Our furniture is crafted using natural materials such as solid wood, veneers, natural stone, and premium upholstery. Each material has its own natural characteristics, which can lead to slight variations from piece to piece.

Wood Disclaimer

Wood may show natural variations in grain, knots, texture, and color tone. Minor changes in shade or finish can occur due to handcrafting, batch variation, or natural aging. Wood can naturally expand, contract, or develop minor hairline cracks based on humidity and temperature. Slight dimensional variations may also occur due to manual craftsmanship.

Stone Disclaimer

Stone surfaces such as marble and granite may show veining, color shifts, mineral patterns, pits, micro-cracks, or natural marks. These are inherent to natural stone. Some stones may develop patina or dullness over time. Spills, especially acidic or colored liquids, can stain if not cleaned promptly.

Upholstery Disclaimer

Upholstery fabric may have slight differences in tone, weave, or texture depending on lighting and batch variation. Cushion firmness will soften naturally with use. Minor wrinkles and fabric settling are normal. Natural leather may show patina, wrinkles, or shade differences.
Color & Image Disclaimer

Product photos are taken in controlled lighting. Actual color may vary depending on screen settings, lighting in your home, and natural material variation. Props shown in images—such as bedding, décor, or mattresses—are not included unless mentioned.

Usage & Care

Exposure to direct sunlight, moisture, heat, chemicals, or improper handling may affect the material and is not considered a manufacturing defect. Customers are advised to follow the recommended care instructions for long-term durability.

Assembly Note

Some products may be delivered in a semi-knocked-down format for safe transport.
Self-assembly or White-Glove installation options may be available depending on the product.

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Disclaimer

1. King Size Bed
• Overall Bed Dimensions (L × D × H): 76" × 82" × 78"
• Recommended Mattress Size (L × D): 72" × 78"

2. Queen Size Bed
• Overall Bed Dimensions (L × D × H): 64" × 82" × 78"
• Recommended Mattress Size (L × D): 60" × 78"

Available Variants (Storage
Options)
• Drawer Storage
• Box Storage
• No Storage

Notes
• Dimensions may vary slightly depending on bed design, headboard style, and
model.
• Mattress thickness is not included in the height measurement.
• Storage configurations can be customized based on customer requirement.

Material & Craftsmanship

• Made from premium Sheesham wood
• Rich natural grain and warm brown tones
• Sculpted poster columns with carved finials
• Spindle headboard and footboard detailing

Design

• Modern–royal poster silhouette
• Clean, balanced geometry
• Metal canopy rods for styling with drapes or
  leaving minimal
• Works in luxury, modern and ethnic interiors

Storage Options (Customizable)

• Drawer Storage
• Box Storage
• No Storage

Functionality

• Strong, durable wooden frame
• Adds height and elegance to the room
• Easy to maintain
• Available in King, Queen, and Single sizes